Paypal: Here is how you can get a refund

With the press of a button on your brand-new flagship Android phone, you can have anything delivered right to your door. However, the ease of online shopping can occasionally be compromised if the item isn’t what was advertised or, worse, if you don’t get it at all. Dealing with a seller who is hundreds of miles away in such circumstances is rarely a pleasant experience.

However, if you paid with PayPal, you are protected by its Purchase Protection, giving you a legitimate way to request a refund if something is wrong with your order. Here’s how you can get a refund on PayPal.

‘Use Any App But Stay Away From WhatsApp’ – Telegram Founder Pavel Durov Warns Users

Note: PayPal Purchase Protection doesn’t cover a handful of transactions and situations, like the money sent to your friends and family or when the item meets the seller’s description. Make sure to check that your problem is covered by PayPal using this handy list before you open a dispute.

How to get a refund on PayPal

1. Go to your PayPal Dashboard on the web.
2. Click the More shortcut (the vertical ellipsis icon on the right pane).
3. Click Go to Resolution Center. Alternatively, you can use this direct link to go to the Resolution Center.
4. Select Report a problem to open a new dispute.
5. On the next page, find and click on the transaction you want to report.
6. Click continue
7. Describe the issue you’re facing and provide some basic transaction details. Fill in the necessary details, enter the Expected refund amount, and click Continue.
8. Click Continue on the next screen again after confirming whether you’ve contacted the seller.
9. Add a file (like a delivery receipt) or provide additional information to support your claim. When you’ve added everything, click Submit.

WhatsApp Tips: How to schedule WhatsApp Messages

The seller is the subject of a fresh dispute, which you can monitor in the Resolution Center of your account. The seller has 20 days to respond to your issue and, if necessary, issue a refund.

However, if the seller doesn’t respond or doesn’t respond at all, you can turn the dispute into a claim to get a fair resolution.